Many complaints about unlicensed contractors are received where the home or business owner believed they had contracted with a Licensed, Bonded, and Insured contractor, but they had not. The ads that appear are not regulated by the publisher, and should be considered accurate only about the name of the company or individual and the phone number to call. The only sure way of knowing that your contractor is licensed is to check with the Registrar of Contractors to confirm it.
With the technology available today, the local phone number you think you are calling may be answered in some other state. This is especially true of websites. Such operations may not be licensed in Arizona, or even have a physical presence in our state. Ask them what their license number and business address is. Then verify. You might be paying thousands of dollars down on work that will never be performed or completed, or down the road if you need service they are not here. Why would a company not provide their business address and contractor’s license number on their website?
“Protecting the people of Arizona from illegal contracting is our highest priority”
~William Mundell, Director of the Arizona Registrar of Contractors
If the company that you are using for your home improvement project is a legitimate company and licensed by the Arizona Registrar of Contractors, they must also be licensed by the Arizona Department of Revenue to collect and pay taxes. This is called the TPT License, or Transactional Privilege Tax License or Sales Tax License. Almost everything that you buy is subject to this tax. Ask the company what their TPT License number is. If they don’t have a license they are not a legitimate business in Arizona. You can verify the license number at the Arizona Department of Revenue.
Some Walk-In Tub companies are claiming that there is no sales tax as the Walk-In Tub is considered a “medical device”. Not true. We have requested and received a determination from the Arizona Department of Revenue. We have written documentation that In Arizona the company that is selling and installing the Walk-In Tub must collect and pay sales taxes at the standard contracting rate, just like any other home improvement. When you pay Sales Taxes in Arizona you are supporting your local communities.